By using [WEBSITE], you accept that [VIRKSOMHEDSNAVN] processes your personal data and cookies in accordance with the data and cookie policy outlined below. Cookies are used to make [WEBSITE] function. We use cookies, among other things, to enable you to add items to your cart, log in, and improve our website.

Summary of Privacy and Personal Data Policy

This privacy and personal data policy is summarized to better inform you as a customer about what personal data Augustssons Beslagsindustri AB processes and how we process it—personal data should be understood as all data that can identify an individual.
Augustssons Beslagsindustri AB respects all requests for confidentiality of personal information submitted online and is aware of the need for appropriate protection and responsible handling of all personal information we receive. If you cannot accept the privacy policy below, Augustssons Beslagsindustri AB reserves the right to refuse orders and other inquiries, as a lack of acceptance may mean that Augustssons Beslagsindustri AB cannot service the relationship as otherwise required by applicable law.

Personal Data

Personal data covers all information that can be used to identify individuals, including but not limited to first, middle, and last names, age, gender, job title, private address, or other physical address, email address, or other contact information, whether related to private residence or workplace.
Similarly, personal data also includes information such as behavior, purchase history, financial details, etc., all of which are used to maintain the customer and supplier relationship between customers and Augustssons Beslagsindustri AB.

What Personal Data Do We Collect and Process?

You can access augustssons.se/en/ without providing us with your personal data. When accessing the website, an ID is assigned to your session. This cannot identify you as an individual.

Augustssons Beslagsindustri AB needs certain personal data to conduct business with you and your company, maintain customer service, and market products and services. Some information is also collected and processed in accordance with legal requirements under the Anti-Money Laundering and Bookkeeping Act.

The following information may be collected and processed when you visit augustssons.se/en/:

Email address, first and last name, address, phone number, age, gender, technical details (including IP addresses), behavior (including visited URLs, event triggers, actions such as clicks, open rates, logins, time spent on each page, etc.), geographical data, and data necessary for completing a transaction.

Augustssons Beslagsindustri AB collects and processes information about you when you:

Create an account
Make purchases
Send inquiries, complaints, and/or interact with Augustssons Beslagsindustri AB in other ways
Subscribe to and/or interact with online marketing materials (including but not limited to newsletters, SMS notifications, ads on third-party websites, or similar)
Submit personal information in other ways to Augustssons Beslagsindustri AB

Augustssons Beslagsindustri AB only collects the personal data necessary to deliver a service or product, market services and products, or process inquiries. Augustssons Beslagsindustri AB does not collect and/or purchase personally identifiable information from third parties. Augustssons Beslagsindustri AB uses recognized card processors for handling online card transactions and does not store payment card information. Note that for invoicing, billing and bank information are stored in accordance with applicable laws, including the Anti-Money Laundering and Bookkeeping Act.

How Do We Use Your Information?

We may use the collected information in the following ways:

To personalize your experience on email and the website through personal recommendations based on purchase history
To improve augustssons.se/en/ and marketing from Augustssons Beslagsindustri AB
To better serve you when contacting customer service
To manage contests, customer surveys, etc.
To handle your orders as quickly as possible
To gather product and Trustpilot reviews
To follow up on inquiries
For general marketing

How Do We Protect Your Information?

Our website is regularly scanned for security vulnerabilities and weaknesses to eliminate potential data breaches as quickly as possible and make our website as secure as possible. We also regularly scan for malware.

Your personal information is stored on secured networks and can only be accessed by a limited number of employees with rights to this type of information. These employees are also subject to our privacy policy, which protects your rights and ensures compliance with applicable laws.

In addition to the above, any sensitive and payment information is processed on encrypted servers that cannot be accessed externally. Credit card information is processed by card processors and cannot be accessed by either Augustssons Beslagsindustri AB or employees at card processors. These transactions are not stored on internal servers and are never processed by Augustssons Beslagsindustri AB itself.

Who Do We Share Personal Data With?

Personal data submitted on augustssons.se/en/ or via telephone contact is only shared with:

Internal departments/personnel
Trusted third parties necessary for fulfilling agreements on delivery, payment, and services, including debt collection and legal institutions
Business partners to maintain your account and/or marketing.

To provide the best possible experience on Augustssons Beslagsindustri AB’s websites, we keep statistics on how users interact with the pages. The statistics are used solely in anonymized form, for example, to see which pages and content users interact with.

Augustssons Beslagsindustri AB may use Google Analytics to collect visitor statistics and in that case, IP addresses are shared with Google Analytics. The privacy terms for Google Analytics are accepted when visiting augustssons.se/en/ and can be found here: www.google.com/privacy.

Between Augustssons Beslagsindustri AB and all business partners and suppliers, there is a data processor agreement that always ensures the interests of users and customers. These agreements can be presented upon request.

Where Is Your Personal Data Stored?

Your information is stored on servers within the EU. Some personal data is managed by a third party (data processor), who stores and processes personal data on behalf of Augustssons Beslagsindustri AB in accordance with this data policy and applicable data protection laws.

If at any time you wish to unsubscribe from newsletters, you can follow the instructions at the bottom of each email. If you experience problems unsubscribing, you can contact our customer service using the contact information below.

When unsubscribing from marketing from Augustssons Beslagsindustri AB, all consents you have given us will be deleted. These cannot be recovered, and if you ever want insight into what we previously sent you, past offers, or similar, please note that these cannot be recovered.

How Long Are Your Personal Data Stored?

During an active customer relationship, your data is stored as long as necessary for us to serve you. If the customer relationship is terminated, your data is stored for up to two years, depending on the nature of the data.

You can request access or deletion of your data at any time. Due to other legislation (i.e., the Bookkeeping and Anti-Money Laundering Acts), all transactional data, including contact and company information, is retained for five years.

Data Breach

We take security breaches and data leaks very seriously. In the event of a suspected data leak from Augustssons Beslagsindustri AB’s internal servers or external partners, a series of initiatives will be implemented to best protect our customers and users.

This includes assessing the potential extent of the damage, notifying potentially affected customers and users, notifying the Data Protection Authority, and taking actions to try to contain the damage.

If we suspect a data leak from Augustssons Beslagsindustri AB or its external partners, all involved parties, including the user, will be informed within 72 hours. If you suspect that your data has been leaked from Augustssons Beslagsindustri AB, please contact us immediately.

Access to Information

You can always change your account information and areas of interest and specify whether you want us to contact you with offers on goods or services or unsubscribe from newsletters.

You can request information about the data we have registered about you. If you would like to receive a copy of this information, please contact us.

If you wish to have all data deleted, please contact us.

Note! Once all data is deleted, it cannot be recovered. Data required to be retained by law cannot be deleted upon request.

Review

We continuously review our data processing procedures. This policy is updated annually.

Contact, Changes, and Updates to the Privacy Policy

Augustssons Beslagsindustri AB is committed to continuously meeting the legal requirements for privacy protection. If you have any questions or comments about our privacy policy or how we use your personal data, please contact our customer service.

If at any time you wish to unsubscribe from our newsletters, you can follow the instructions at the bottom of each email. If you experience problems unsubscribing, you can contact our customer service using the contact information below.

Privacy Policy

– WHEN IT ALL COUNTS, COUNT ON US!